Privacy Policy
Effective date: March 15, 2026
1. Introduction
Suppo ("we", "our", or "the app") is a supplement tracking application that helps you manage your daily supplement intake.
We are committed to protecting your privacy and being transparent about how we handle your data.
This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
2. Information We Collect
Account Information
- Email address — used for authentication and account recovery
- Display name — used to personalize your experience
- Password — stored securely using industry-standard hashing (never in plain text)
Supplement Data
- Supplement names, brands, descriptions, dosage information, and ingredients
- Inventory quantities and low-stock thresholds
- Time groups and schedules
- Consumption logs (what you took and when)
Photos
- Photos you take or select of supplement bottles are sent to our AI recognition service for analysis
- Photos may be stored temporarily in our cloud storage to facilitate the recognition process
- We do not access your photo library or camera without your explicit permission
Device Information
- We do not collect device identifiers, IP addresses, or analytics data
- Local notification preferences are stored on your device only
3. How We Use Your Information
- Provide the service — track your supplements, schedules, and intake history
- AI recognition — analyze supplement photos to pre-fill product information
- Sync your data — keep your data synchronized across devices via our cloud backend
- Send notifications — deliver local reminders you have configured (no push marketing)
We do not sell, rent, or share your personal data with third parties for marketing purposes.
4. Data Storage & Security
Your data is stored in two locations:
- Locally on your device — in an encrypted SQLite database for offline access
- In the cloud — on Supabase (hosted on AWS) for cross-device sync and backup
We use industry-standard security practices including HTTPS encryption for all data in transit,
secure password hashing, and row-level security policies on our database.
5. AI Photo Recognition
When you use the photo recognition feature, your supplement photos are processed by a third-party AI service
(such as Anthropic Claude, OpenAI, or Google Gemini) to extract product information.
- Photos are sent securely via our server-side Edge Function — never directly from your device to the AI provider
- We do not store photos beyond what is needed for the recognition process
- AI providers may process the images according to their own privacy policies
6. Your Rights
You have the right to:
- Access your data — view all data associated with your account within the app
- Delete your account — permanently delete your account and all associated data from Settings > Account Info > Delete Account
- Use offline — the app works fully offline with data stored only on your device
When you delete your account, all your data is permanently removed from both your device and our servers.
This action cannot be undone.
7. Children's Privacy
Suppo is not intended for use by children under the age of 13. We do not knowingly collect personal
information from children under 13. If you believe a child has provided us with personal data,
please contact us so we can delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes
by updating the effective date at the top of this page. Your continued use of the app after
changes constitutes acceptance of the updated policy.
Terms of Service
Effective date: March 15, 2026
1. Acceptance of Terms
By downloading, installing, or using Suppo, you agree to be bound by these Terms of Service.
If you do not agree to these terms, do not use the app.
2. Description of Service
Suppo is a supplement tracking application that allows you to:
- Track supplement inventory and daily intake
- Set up reminders for supplement schedules
- Use AI-powered photo recognition to identify supplements
- View intake history and streaks
3. Medical Disclaimer
Suppo is not a medical application. The app is designed for personal tracking purposes only.
It does not provide medical advice, diagnoses, or treatment recommendations.
- Always consult a healthcare professional before starting or changing any supplement regimen
- AI recognition results are for convenience only and may contain errors — always verify product information
- The app does not check for supplement interactions or contraindications
4. User Responsibilities
- You are responsible for maintaining the security of your account credentials
- You agree to provide accurate information when creating your account
- You are responsible for verifying the accuracy of AI-recognized supplement information before use
5. Intellectual Property
The app, including its design, code, and content, is the intellectual property of the Suppo team.
You may not copy, modify, distribute, or reverse engineer any part of the application.
6. Limitation of Liability
Suppo is provided "as is" without warranties of any kind. We are not liable for any damages
arising from your use of the app, including but not limited to:
- Data loss due to device failure or server outages
- Inaccurate AI recognition results
- Health outcomes related to supplement use
7. Termination
You may stop using the app at any time and delete your account from the Settings screen.
We reserve the right to suspend or terminate accounts that violate these terms.
8. Changes to Terms
We may update these Terms of Service from time to time. Continued use of the app after
changes constitutes acceptance of the updated terms.